Shipping and Returns
Your order is shipped using Australia Post. The delivery turnaround time is dependent on your requested delivery address and its distance from our Sydney Warehouse/ Print Showroom. All addresses are verified prior to arranging a delivery. Your delivery will arrive within 1-5 business days for metro areas and 5-10 business days to outlying areas within Australia. CameraClix’s standard shipping rates (for orders less than $300) are $12.50. We charge $15 for Express shipping Australia-wide.
All deliveries require a signature on delivery. Once your delivery has been taken your order becomes your sole responsibility. If you are not in attendance at the time of delivery, the driver will leave an "Attempted Delivery" card. Your parcel will be returned to your local post office for collection. Government recognised photo I.D. displaying your address must be presented along with your "Attempted Delivery" card. Allowing a delivery to be left at an unattended address by you through your local post office voids all recourse you may have had with.
You will be notified within 3 standard business days of placing your order if there will be any delays on your orders, including if the product you ordered is out of stock, or delays occur in delivery.
FAQ's
Deliveries, Shipping and Collection
We currently service all locations within Australia.
Yes, every parcel dispatched by CameraClix is covered by our own transport insurance policy. Our insurance policy does not cover an unattended parcel, no matter the value of your order. If you request directly with your local post office that your parcel can be left unattended your insurance arrangement with CameraClix becomes void.
We charge a standard flat rate of $12.50 for standard service and $15 Express Service - unless otherwise indicated. Keep an eye out for promotional periods where we may offer FREE standard shipping deals.
Delivery time depends on the geographical distance from our Sydney warehouse as well as whether we have the stock available at the warehouse/ store. For metro locations typically 3-7* business days and for regional locations 5-10* business days. Express shipping is also available depending on your location. If you urgently require your order or have any questions, please call us on 0429 CAMERA or email us for further details sales@CameraClix.com.au
*Regarding we have stock of your product.
CameraClix operates out of three Camera House stores in the Sydney CBD - Broadway Shopping Centre, Westfield Hornsby and Drummoyne Showroom (off Victoria Rd). Our modern stores provide ideal opportunities to view a vast range of products and to meet our friendly staff and management in person. Call 0429 CAMERA or email sales@CameraClix.com.au for further information on our range of products.
If you would like to update your order, please call us immediately on 0429 CAMERA.
Returns
Click here to view the complete Returns Policy.