CameraClix is committed to managing, protecting and processing your Personal Data in accordance with this Privacy Policy, which applies to all Personal Data we collect through our Platforms or other channels. Protecting our customer’s Personal Data and compliance with Applicable Laws is of utmost importance to CameraClix.

When you submit information to us or sign up as a customer on our website to purchase, view, browse or purchase any of the products, services or content offered by us, you agree and consent to CameraClix.

Data We Collect
CameraClix collect the necessary personal information required to provide our services and to give you the best online experience. We save the following:

  • Personal Details - Name, contact details, mailing and delivery addresses, email address, birthday, and any other information that you have provided between any interaction between you and CameraClix.
  • Your shopping/ browsing behaviours - How you use our website, your account, and how you’re connecting to the online store. This includes the device you’re using, the browser, your IP address, and how you navigate our website by using cookies. This will allow us to optimise and troubleshoot our store.
  • Information provided by third party sources - this may including data validation services, authentication service providers, social networking sites, online marketing and segmentation providers and ad targeting companies, to supplement the information we collect directly from you.

How your Personal Data will be Used
The data is held with CameraClix. We will never your data to a third party unless required to do so by law. We store it for your benefit. To optimise your online experience or to keep you updated regarding events and offers that you have opted in to. 

Your data will be stored for purposes necessary to improve our services and user experience,  facilitate payments, verify your identity or age, to notify you of order statuses and/or relevant communications, and most importantly, to offer you additional benefits, services and events.

We may use or disclose your Personal Data for secondary purposes in accordance with Applicable Laws, or with your further consent.

The Collection of your Personal Data
CameraClix will collect your personal data in the cases below:

  • You register an account or subscribe to our newsletter
  • You accept our cookies and other tracking technologies on your device
  • You interact with the CameraClix team via any form of media and communication channel
  • You process an order online
  • You participate in our promotions and giveaways, initiatives or complete a customer survey
  • You voluntarily submit your Personal Data

We do not directly collect your credit card details to process your payment or for customer service purposes.  Your credit card details are collected, processed and stored directly by our third-party payment processors pursuant to their terms of use and privacy policies.  None of your credit card details are permanently stored with us. However, we may collect your bank account details to process refunds.

The Sharing of your Personal Data
In relation to our use of your Personal Data for the Purposes or Additional Purposes, we may disclose your Personal Data to the CameraClix team, suppliers, payment processors, logistics providers, business partners (loyalty programs), our professional advisers, bankers and auditors, agents, contractors or service providers who provide operational services to us or who help provide our services to you, such as online cloud storage and processing, fraud detection and monitoring, marketing optimisation, information technology, telecommunications, market research, customer analysis or tracking, security and any other party whom you authorise us to disclose your Personal Data to.

We do our best to minimise the disclosure of your Personal Data to the information necessary to perform the related Purpose or Additional Purpose.  However, we may also disclose your Personal Data for secondary purposes if the secondary purpose is related to the Purpose or Additional Purpose and you would reasonably expect us to use or disclose the information for the secondary purpose, otherwise in accordance with Applicable Laws, or with your further consent. 

Update your Personal Data
To update your details, including your name, birthday, shipping and billing addresses, login to your account on the Website under “Account > My Details” and clicking the “Edit” button under each relevant field.

For Personal Data you can email us at sales@cameraclix.com.au. We may request additional information from you to confirm your identity before providing the access or making corrections. Our standard turn around time for personal data access and correction requests will be processed within 14 days. 

Request to Withdraw Consent
If you wish to unsubscribe from marketing communications, you can do this as follows, click on the ‘Unsubscribe’ link in the email. 

Once we receive notification that you wish to withdraw your consent for receiving marketing communications, it may take up to 7 days for your withdrawal to be reflected in our systems. Please note you may still receive marketing communications during this period.

Note: it is not possible to unsubscribe from non-promotional communications relating to your online orders or details of your account.

You may remove your account by emailing CameraClix at sales@cameraclix.com.au. We will process this request within a reasonable time from receiving notice from you of your withdrawal of consent. Once the processing is complete, we will no longer collect, use and/or disclose your Personal Data, except to the extent we retain your Personal Data for compliance, regulatory or other legal purposes.

Note: If you withdraw your consent for we will no longer be able to provide you with the related products, services or benefits associated with the CameraClix membership program.

Management of Personal Data
You should ensure that all Personal Data you submit to us is complete, accurate, up-to-date and correct. Failure to do so will result in our inability to provide you with the products and services you prefer and request. Data should be kept updated. CameraClix is not be responsible for using inaccurate or incomplete data if you have not updated us.#

We will ensure security arrangements are put into place to ensure that your Personal Data is adequately protected and secured, however, we will not be responsible for any unauthorised use of Personal Data by third parties which is attributable to factors beyond our control. No data transmission over the internet can be guaranteed as completely secure, and hence cannot guarantee 100% the security of any (personal or other) information provided to us. We therefore will not be liable for any breach of security or unintended loss or disclosure of information.

Tracking Technologies
CameraClix uses services of third-party vendors (primarily Google Analytics and Facebook analytics, who may implement “Tracking Technologies” (i.e. as cookies, eTags, pixels, web beacons/ GIFs, local storage, or other identifiers on your device and browser settings) in order to recognise you and your device each time you visit our Website. We use these technologies for a number of purposes to enhance your online experience. You have the option to reject first-party and third-party Tracking Technologies through the settings on your browser. This may however result in the loss of Website functionality, restrict your use of the Website, or delay or affect the way in which the Website operates.

Contacting us
For any questions relating to this Privacy Policy you may contact our customer service department or privacy team via email at sales@cameraclix.com.au or call us on 0429 CAMERA.