Before submitting your request please check the competitor has stock available and that they do not provide grey stock.

At CameraClix, we’re committed to offering competitive prices on genuine Australian-supplied photographic gear. That’s why we offer a Price Match Guarantee on eligible products sold by authorised Australian retailers.

We will match a competitor’s price if all the following conditions are met.

• The item must be the same brand, model number, and configuration. This includes matching colour, finish, included accessories or bonus offers, and applicable warranty coverage.
• The competitor must have the item in stock and available for immediate purchase. We must also have the product in stock at the time of the request.
• The product must be official Australian stock. It must be supplied by an authorised Australian reseller, covered by the manufacturer's Australian warranty, and not a grey import, international version, or parallel import.
• We only match prices for items that are brand new and factory-sealed. We do not match refurbished, ex-demo, open-box, second-hand, or used items.
• The total price must include all applicable costs, such as shipping fees, handling charges, and any transaction surcharges. Bonus items or bundled offers—such as free batteries, memory cards, or extended warranties—must match exactly. We do not combine our own bonus items with a competitor’s lower price, or match a discounted price from one store with a promotional bundle from another. The entire offer must match as a whole.
• Price match requests must be made before or at the time of purchase. We do not offer retroactive price matching after a sale is complete.

There are some situations where we may decline a price match.

• We do not match prices on items that are on clearance, limited-time promotions, or runout sales. We will not match if the competitor’s product is marked as limited stock, preorder, or special order only. We also do not match pricing from online-only sellers that lack a physical retail presence or Australian-based support.
• We do not match prices that are part of a bundled deal, multi-buy promotion, cashback, coupon, store credit, or loyalty-based offer. Exclusive membership programs or club-only pricing are also excluded.
• We will not price match a retailer who is not an authorised Australian reseller, or who cannot provide a valid Australian tax invoice.
• We also reserve the right to decline a match on products that come with exclusive gifts, bonus packs, or promotional extras that differ from what we offer.
• We may refuse to price match where we reasonably suspect the competitor’s pricing is due to error, price manipulation, or other misleading conduct.

All price match requests are reviewed on a case-by-case basis. CameraClix reserves the right to verify the competing offer, limit price matches to one per item per customer, and decline requests that would result in a financial loss or breach supplier agreements.

To request a price match, simply provide a link to the competitor’s live offer and evidence that the product meets all eligibility requirements. You can request a match in-store, via email, or through our web form above.

Thank you for supporting CameraClix—an Australian-owned business dedicated to helping you capture and preserve your best moments.